Web Summary
Q1: What is the address of MSA SORDIN AB's headquarters?
A1: The address of MSA SORDIN AB's headquarters is Rörläggarvägen 8, SE-331 53 Värnamo, Sweden.
Q2: What type of products does MSA SORDIN AB offer?
A2: MSA SORDIN AB offers a range of professional hearing protection equipment, including Sordin Supreme, Sordin Supreme T2, Sordin Supreme X2 BT, and other tactical and hunting-related products.
Q3: In what industry is MSA SORDIN AB primarily involved?
A3: MSA SORDIN AB is primarily involved in the professional audio industry, specifically developing, manufacturing, and selling hearing protection equipment for professionals such as hunters, law enforcement officers, and military personnel.
Q4: What services does MSA SORDIN AB offer to its customers?
A4: MSA SORDIN AB offers various services, including warranty service, repair or replacement of defective products, trade shows, press jobs, and job opportunities. The company also provides training and education through its academy program.
Q5: How can customers contact MSA SORDIN AB for warranty-related issues or product information?
A5: Customers can contact MSA SORDIN AB by phone (customerservice@sordin.com) or email to report warranty-related issues, provide product information, or inquire about specific products. They are also advised to have their customer ID, product type, brief description of the problem, serial number, and/or date code ready when contacting the company.
Q6: What is covered by MSA SORDIN AB's warranty?
A6: The warranty covers each product and warrants it to be free from defects in workmanship, under normal use and service, for a defined period of time from the date of purchase by the first end user. The warranty includes repair or replacement of defective products at the company's option.
Q7: What is not covered by MSA SORDIN AB's warranty?
A7: The warranty does not cover software or product damage caused by modification, alteration, misapplication, misuse, physical abuse to the product; or damage due to circumstances outside of Sordin’s control, such as lightning or fluctuation in electric power.
Q8: How can customers return a defective product for warranty service?
A8: Customers should prepare the product for return by filling out and printing the warranty form, placing the product in its original packaging, including a copy of the warranty form and original invoice, and acquiring a shipping label. They should then ship the product to Sordin AB's address, specifying "Warranty return" on the package, and contact the company before returning the product to acquire a return label.