N.V DALDECOR S.A

Q1: What is the address of Daldecor's headquarters?
A1: The address of Daldecor's headquarters is Ruisbroeksesteenweg 125, 1190 Vorst, Belgium.

Q2: What types of products does Daldecor offer?
A2: Daldecor offers a wide range of products, including tegels, parket, natuursteen (natural stone), vinyl, and various accessories such as lijm (adhesive), voegen (tiles), silicone, profielen (profiles), tegeldragers (tile carriers), vloermatten (floor mats), and more.

Q3: In which industry is Daldecor primarily involved?
A3: Daldecor is primarily involved in the flooring and interior design industry, offering a variety of products for both residential and commercial projects.

Q4: What services does Daldecor offer to its customers?
A4: Daldecor offers various services, including project begeleiding (project management), aftersales service, stock & levertermijn (stock and delivery) management, and partner services through its showroom and online platform.

Q5: How can customers contact Daldecor?
A5: Customers can contact Daldecor by phone at +32 2 332 31 31 or via email at info@daldecor.be. The company also has a physical showroom located at Ruisbroeksesteenweg 125, 1190 Vorst, Belgium.

Q6: What are the opening hours of Daldecor's showroom and magazijn (warehouse)?
A6: The opening hours of Daldecor's showroom are Monday to Friday from 7u30 to 17u30, and on Saturdays from 9u to 17u. The magazijn (warehouse) is also open during these hours.

Q7: How does Daldecor import its products?
A7: Daldecor imports its products directly from approximately 35 factories in different countries, allowing it to offer the most trendy and up-to-date products to its customers.

Q8: What is the company's policy on stock and delivery?
A8: If a product is not available in stock, customers can order it by the factory. Given Daldecor's direct importation model, most delivery times are very short. The company's aftersales team will inform customers about any changes or updates to their orders during the placement of the order.

Q9: Does Daldecor have a service for urgent deliveries?
A9: Yes, if customers need their vloer- en wandtegels (floor and wall tiles) immediately, they can rely on Daldecor's 600 products that are always in stock. This allows them to make their selection right away and take the goods with them.

Q10: How does Daldecor handle aftersales service?
A10: Daldecor's Aftersales team works every day to follow up on orders and deliveries, keeping customers informed of any changes or comments about their orders. The company also has its own logistieke service (logistics) to deliver goods as quickly and efficiently as possible.

Q11: Does Daldecor offer project management services?
A11: Yes, Daldecor offers gespecialiseerde Project Managers (specialized project managers) who can help customers with their industrial or residential projects from start to finish.