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Nice Enterprise

Founded in 1986, NICE is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data.
Country/AreaIndia
Company Emailoffice@nice.com
IndustryCustomer Relationship Management (CRM) SoftwareSoftware Development & DesignSoftware
Company website
Company phone+972 97753777
Established1986
Company Revenue$2,181,294,000
Number of employees7926
SIC Code73737
NAICS Code54541
https://www.linkedin.com/company/11934http://www.twitter.com/niceltdhttp://www.facebook.com/officialniceltdhttps://www.youtube.com/channel/uc4tmss3favlp1ue0df-eauahttps://instagram.com/nice_healthcare

Company News

NICE (NICE) Q3 2023 Earnings Call Transcript
NICE Inc. (NASDAQ:NASDAQ:NICE) Q3 2023 Earnings Conference Call November 16, 2023 8:30 AM ETCompany ParticipantsBarak Eilam - Chief Executive OfficerBeth...
dateNov 16, 2023
NICE Reports 22% Year-Over-Year Cloud Revenue Growth for the Third Quarter 2023
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE) today announced results for the third quarter ended September 30, 2023, as compared to the corresponding period of the previous year. Third Quarter 2023 Financial Highlights GAAP Non-GAAP Total revenue was $601.3 million and increased 8% Total revenue was $601.3 million and increased 8% Cloud revenue was $403.3 million and increased 22% Cloud revenue was $403.3 million and increased 22% Cloud gross margin was 65.1% compared to 64.1% last year
Club Med enhances global operations with implementation of NICE CXone
Holiday specialist Club Med has globalised operations with tech firm NICE's CXone customer experience platform.
dateNov 15, 2023
Club Med Expands NICE CXone including Smart AI-Based Routing Across its Global Workforce to Improve Operational Efficiencies
HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Club Med, a worldwide leader in premium all-inclusive vacations, has successfully expanded its deployment of NICE CXone into its global operations, providing advanced remote work capabilities for agents and real-time statistics to improve operational efficiencies worldwide. This global expansion follows success in Europe with agents becoming more dynamic, developing their proficiency, improving answer rates, and ove
Webb County District Attorney’s Office Innovates as First in Texas to Digitally Transform Criminal Justice with NICE Evidencentral
HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the Webb County District Attorney’s Office will be deploying NICE Justice digital evidence management, one of the AI-powered solutions in NICE’s Evidencentral platform, to streamline the criminal justice process. Through its deployment of NICE Justice, the Webb County DA’s Office aims to deliver timelier justice for victims by reducing delays associated with evidence intake and handling, and by moving cases through

Business Info

CINU51109WB1996PTC076280
Registered StateWest Bengal
Registrar Of CompaniesRoC-Kolkata
CategoryCompany limited by Shares
Sub CategoryNon-govt company
Company ClassPrivate
Company StatusActive
Registered Office Address32C, NEW ROAD, ALIPORE, KOLKATA WB IN 700027
Authorized Cap5000000.00
Paidup Capital4932000.00

Web Summary

Q1: What is the company name and its tagline?
A1: The company name is NICE Enterprise, and its tagline is "Innovation for experiences that flow."

Q2: What does NICE Enterprise do?
A2: NICE Enterprise helps organizations automate customer service and deliver amazing customer experiences everywhere.

Q3: What is the unified open cloud platform of NICE Enterprise called?
A3: The unified open cloud platform of NICE Enterprise is called CXone Mpower, which manages 100% of customer interactions, tens of millions of conversations every day.

Q4: What sets NICE Enterprise apart from other companies in its industry?
A4: NICE Enterprise is known for its innovation and comprehensive interactioncentric approach with unmatched CX capabilities and specialized AI purposebuilt for CX to boost customer satisfaction and drive brand loyalty.

Q5: How many years of cloud and contact center experience does NICE Enterprise have?
A5: NICE Enterprise has 27+ years of cloud and contact center experience.

Q6: Who are some of the key leaders at NICE Enterprise?
A6: Some of the key leaders at NICE Enterprise include Scott Russell, Chief Executive Officer; Dan Belanger, President, NICE Americas; Barry Cooper, President, NICE CX Division; Beth Gaspich, Chief Financial Officer; Chris Wooten, EVP, NICE Vertical Markets; Craig Costigan, CEO, NICE Actimize; Darren Rushworth, President, NICE International; and Shiri Neder, Executive Vice President, Human Resources.

Q7: What is the company's commitment to social responsibility?
A7: NICE Enterprise is guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. The company gives back throughout the year and participates in special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.

Q8: What is CXexchange, and what can it do for customers?
A8: CXexchange is a platform that allows customers to customize their contact center with apps from the industry's largest community of CX partners. It also provides access to hundreds of APIs, open framework hubs, and a marketplace full of preintegrated apps.

Q9: What is the NICE Code: Coda mentorship program?
A9: The NICE Code: Coda mentorship program is designed to promote computer programming skills for young girls around the world. It is part of NICE Enterprise's commitment to social responsibility and giving back to the community.

Q10: How can customers get in touch with NICE Enterprise?
A10: Customers can get in touch with NICE Enterprise through various channels, including phone, email, and online support resources. The company also has a global office presence in over 30 countries around the world.
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