Web Summary
Q1: What is the physical address of Lerner Publishing Group's business office?
A1: The physical address of Lerner Publishing Group's business office is 241 First Avenue North, Minneapolis, MN 55401.
Q2: What types of products does Lerner Publishing Group publish?
A2: Lerner Publishing Group publishes a wide range of books for children and young adults, including fiction, nonfiction, picture books, graphic novels, decodables, high/low readers, makerspace STEM books, diversity-focused titles, social-emotional learning resources, and leveled readers.
Q3: What is the industry in which Lerner Publishing Group operates?
A3: Lerner Publishing Group operates in the publishing industry, specifically as a children's book publisher.
Q4: What services does Lerner Publishing Group offer to its customers?
A4: Lerner Publishing Group offers personalized service, assistance with library book expertise, and exceptional customer experience at every step of doing business with them. They also provide accurate order fulfillment, fast delivery, and superior support from their Customer Support and Shipping teams.
Q5: What is the contact information for Lerner Publishing Group's Customer Support Team?
A5: The contact information for Lerner Publishing Group's Customer Support Team includes a toll-free phone number (800-328-4929), an email address (custserve@lernerbooks.com), and a physical address (241 First Avenue North, Minneapolis, MN 55401).
Q6: What is the company's policy on shipping and handling?
A6: Lerner Publishing Group selects the best available shipping option at the time of the order and guarantees fast and accurate shipping. They also offer website discounts of 25% for schools and libraries.
Q7: How can customers contact Lerner Publishing Group's sales representatives?
A7: Customers can meet face-to-face with Lerner Publishing Group's National Sales Representatives by contacting Maria Kjoller, director of rights, special sales, and international sales, or by visiting the company's website to find a representative in their area.
Q8: What is the company's guarantee policy for its products?
A8: Lerner Publishing Group guarantees its Muscle Bound bindings forever and offers a satisfaction guarantee. If customers are not 100% satisfied with their order, they can contact Customer Support to request a refund or replacement.