Web Summary
Q1: What is the name of the company that provides a WiFi marketing solution?
A1: The company is named ONE Business Consulting Group Private Ltd., and it provides a WiFi marketing solution called Captive Portal.
Q2: What type of data does Captive Portal capture from users when they connect to the guest WiFi network?
A2: Captive Portal captures user data via a Captive login portal, including their unique MAC (Media Access Control) address, which tracks their movement while in the venue.
Q3: Where is the centralized reporting dashboard for Captive Portal's data stored?
A3: The data captured by Captive Portal is stored within a centralized reporting dashboard, ready for use to engage more effectively with guests.
Q4: What social media login methods does Captive Portal offer to personalize customer experience?
A4: Captive Portal offers social login methods such as Facebook, Google, LinkedIn, or Twitter, which helps gather more customer information.
Q5: How can businesses gain consent from customers for marketing and data processing in accordance with legal compliances using Captive Portal?
A5: Businesses can use Captive Portal's slidetoaccept layout to gain consent from customers for marketing and data processing. Simply swipe the right side to optin.
Q6: What is the purpose of the web dashboard provided by Captive Portal?
A6: The web dashboard allows businesses to visualize and analyze customer data, create insightful business data to track customers, and utilize it for any thirdparty software or CRM systems.
Q7: How can businesses use the data collected by Captive Portal to improve their marketing communication with customers?
A7: Businesses can use the data collected by Captive Portal to create customized tags based on customer interests, demographics, spend history, and other transaction details. This allows them to segment their customer base and target them with personalized communications.
Q8: What is the objective of Captive's messaging system?
A8: The objective of Captive's messaging system is to help businesses personalize their marketing communications with customers in the most efficient way and at the right time.
Q9: How can visitors send direct messages to the venue's administrator from the welcome page using Captive Portal?
A9: Visitors can use Captive Portal's contact form to send direct messages to the venue's administrator from the welcome page, simply by typing in their opinion and clicking "send".
Q10: What is the benefit of using Captive Portal for businesses?
A10: The benefits of using Captive Portal include gaining a detailed understanding of who repeat customers are, tracking customer journeys, increasing social reach, and providing realtime marketing information to communicate personalized offers and vouchers to customers.
Q11: What industries has ONE Business Consulting Group Private Ltd. implemented its services in?
A11: ONE Business Consulting Group Private Ltd. has implemented its services in various industries, including banks, hospitality, stadiums & entertainment, smart cities, retail stores, shopping malls, chains, transportation hubs, and more.
Q12: What is the company's approach to digital transformation?
A12: The company takes a digital transformation approach to accelerate business growth with the latest technology, solving complex challenges, delivering value, and shaping businesses.