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Onkar Infotech Private Ltd.

Onkar Infotech, was founded in the year 2000 and in less than a decade has grown to become a leading technology-focused travel call centre managing end to end business processes outsourced from its clients based out of its principal target markets - the UK, USA, Japan and India. Onkar Infotech's core competence lies in successfully handling air travel business processes including air ticketing, hotel reservations, car rentals, holiday packages etc outsourced from reputed travel houses primarily in the Europe. Apart from handling consumer-travel based business processes, Onkar Infotech has also endeavored and proved highly successful in managing end to end corporate-travel projects outsourced from reputed travel management companies. Onkar Infotech aims to provide its clients with the finest travel process management services with superlative customer service. With extensive travel industry experience, a highly impressive 24x7 customer contact centre equipped with state of the art technology, in-house training and development team and talented human resources, Onkar Infotech seeks to deliver a high degree of customer satisfaction on every interaction. Onkar Infotech is headquartered in New Delhi, India at the city centre - Connaught Place. The company has its contact centres located in the adjoining city of Gurgaon, National Capital Region. The contact centres are equipped with state-of-the-art infrastructure and trained resources capable of meeting client's requirements in line with the SLAs. Onkar Infotech employs more than 300 highly skilled and trained employees across various functions including departments like Sales, Customer care, Ticketing etc. The company has an in-house training department to train the new hires or up-skill the existing staff on additional skills. A quality department keeps a regular track of quality of interactions and transactions with the customers. Onkar Infotech takes pride in declaring an annual growth rate of more than 40% - an unprecedented and exponential growth that is not ...
Country/AreaIndia
Company Emailhr@onkarinfotech.com
IndustryCustomer ServiceBusiness ServicesBusiness Services General
Company website
Company phone+91 1244004742
Established2000
Company Revenue$219,372,000
Number of employees1159
SIC Code47472
NAICS Code56561
https://www.linkedin.com/company/onkar-infotechhttps://twitter.com/onkarinfotechhttps://www.facebook.com/onkarinfotech

Business Info

CINU72200DL2000PTC103314
Registered StateDelhi
Registrar Of CompaniesRoC-Delhi
CategoryCompany limited by Shares
Sub CategoryNon-govt company
Company ClassPrivate
Company StatusActive
Registered Office AddressH-10CONNAUGHT CIRCUS NEW DELHI DL IN 110001
Authorized Cap3000000.00
Paidup Capital400800.00

Web Summary

Q1: What is the physical address of Onkar Infotech Private Ltd.?
A1: The physical address of Onkar Infotech Private Ltd. is 117, Udyog Vihar Phase1, Gurgaon122016, Haryana.

Q2: What products or services does Onkar Infotech offer to its clients in the travel domain?
A2: Onkar Infotech offers a full suite of services in consumer and corporate Travel domain to its clients, including endtoend voice and nonvoice campaigns, webbased or email based processes, as well as back office functions. These services include air reservations, hotel reservations, car rentals, holiday packages, tours, customer care, and travel insurance.

Q3: In which year was Onkar Infotech founded?
A3: Onkar Infotech was founded in the year 2000.

Q4: What is the core competence of Onkar Infotech?
A4: Onkar Infotech's core competence lies in successfully handling air travel business processes, including air reservations, hotel reservations, car rentals, holiday packages, and travel insurance, outsourced from reputed travel houses in the UK.

Q5: Where is Onkar Infotech's global customer contact centre located?
A5: Onkar Infotech operates from its stateoftheart global customer contact centre located in Gurgaon (New Delhi National Capital Region), the burgeoning IT hub of India.

Q6: How many employees does Onkar Infotech employ across various functions?
A6: The company employs more than 1000 highly skilled and trained employees across various functions, including Reservations and Sales, Customer care, Operations, etc.

Q7: What is the annual growth rate of Onkar Infotech?
A7: Onkar Infotech has a welldocumented annual growth rate of more than 20%, which is an unprecedented and exponential growth that is not possible without the conscientious, consistent, and sterling efforts of its highly skilled and trained workforce.

Q8: What values does Onkar Infotech aim to provide to its clients?
A8: Onkar Infotech aims to provide its clients with the finest travel process management services with superlative customer service, focusing on customer satisfaction, innovation, and proactive approach to customers' requirements.
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