Web Summary
Q1: What is the company name and its address?
A1: The company name is Orient Tea (OT) and its address is not explicitly mentioned in the provided content, but it can be inferred that it is based in the UK since they offer free UK delivery for orders over £20.
Q2: What types of teas does Orient Tea offer?
A2: Orient Tea offers a wide range of teas, including Black, Green, Oolong, White, Rooibos, Botanicals, Chai, Mint, Christmas, Wellness, and other specialty teas. They also have different caffeine levels, such as Zero Caffeine, Medium Caffeine, High Caffeine, and All Our Teas.
Q3: What is the company's focus on sustainability?
A3: Orient Tea emphasizes its commitment to sustainability through its use of eco-friendly packaging, sustainable caddy boxes, and environmentally responsible practices. They also highlight their efforts in reducing waste and promoting a healthier lifestyle through their teas.
Q4: What services does Orient Tea offer for businesses?
A4: Orient Tea offers tea subscription services, tea for business options, and a range of products suitable for corporate gifts. They also provide a "Tea Caddy Sets" option, which includes gift boxes and caddy boxes for various tea collections.
Q5: How can customers contact Orient Tea?
A5: Customers can contact Orient Tea through their website's contact page, where they can find information on delivery, returns, refunds, and other customer support options. They also offer a mailing list sign-up for customers to receive exclusive offers and updates.
Q6: What is the company's policy on international deliveries?
A6: Orient Tea offers free international deliveries for orders over £20. Customers can click on the "International Deliveries?" link on their website to learn more about shipping options and rates.
Q7: How does Orient Tea promote its products and brand?
A7: Orient Tea promotes its products through various channels, including social media, blogs, recipes, and a mailing list. They also offer free samples with each order and provide detailed information about their teas on their website.
Q8: What is the company's refund policy?
A8: The provided content does not explicitly mention Orient Tea's refund policy. However, it is likely that they have a standard return and refund policy in place, which can be found on their website or through customer support.