Web Summary
Q1: What is the address of Patio Warehouse?
A1: The exact address of Patio Warehouse is not explicitly mentioned in the provided content, but it does mention that deliveries will be supplied by Patio Warehouse subject to the customer's address being within their designated delivery zones.
Q2: What products does Patio Warehouse offer?
A2: Patio Warehouse offers a wide range of products, including dining sets, picnic bench sets, dining chairs, dining tables, bar & bistro sets, lounge sets, sun loungers & poolside furniture, umbrellas & pergolas, fire, gas & heat accessories, and more.
Q3: What industry does Patio Warehouse operate in?
A3: Patio Warehouse operates in the outdoor furniture and home decor industry, specifically catering to customers looking for patio furniture, bar furniture, lounge furniture, and other related products.
Q4: What services does Patio Warehouse offer?
A4: Patio Warehouse offers various services, including delivery, lay-by options, and a warranty and returns policy. They also provide customer support through phone, email, and online contact forms.
Q5: How can customers contact Patio Warehouse?
A5: Customers can contact Patio Warehouse through several means, including phone (Centurion – 012 657 9400, Randburg – 011 801 0820, Umhlanga – 031 566 8550, Canal Walk – 021 526 7240, Somerset West – 021 840 4160, George – 044 010 0102), email (info@patiowarehouse.co.za), and online contact forms.
Q6: What is the lay-by terms and conditions policy of Patio Warehouse?
A6: The lay-by terms and conditions policy requires customers to buy goods set out in a specific order number, pay for the goods by making regular payments until payment of the full purchase price, and understand that the goods will not be delivered or become the owner's until payment is made. A 20% initial down-payment is required, and a termination penalty of 1% of the full purchase price may be charged if the customer fails to complete payment within 60 business days.
Q7: What is Patio Warehouse's warranty and returns policy?
A7: The warranty and returns policy states that goods will be examined immediately on receipt, and no claim in respect of shortages, damage, or apparent defect in the goods will be considered unless notified at time of delivery. Risk of loss and title pass to the customer on accepting delivery or collection.
Q8: How does Patio Warehouse handle payment and refunds?
A8: Patio Warehouse accepts EFT/Credit and Debit card payments. Refunds will be done in the original tender type, and the original credit card used for the purchase must be produced for the refund. Please note that refunds may take up to 14 days to reflect in your account.
Q9: What is Patio Warehouse's policy on delivery?
A9: Patio Warehouse makes every reasonable effort to deliver goods as soon as possible after receiving full payment at the address specified in the agreement. Deliveries will be supplied by Patio Warehouse subject to the customer's address being within their designated delivery zones, and customers will be charged accordingly on their invoice.
Q10: What is Patio Warehouse's policy on storage and risk of loss?
A10: If the customer fails to accept delivery of goods when delivered by Patio Warehouse, Patio Warehouse shall be entitled to arrange storage either at its own premises or elsewhere on behalf of the customer. In that event, the goods will be at risk of the customer who shall be obliged to effect payment of all charges incurred in connection with such storage.
Q11: What is Patio Warehouse's policy on glass, cushions, and fabrics?
A11: Because of the nature of the goods, no warranties are issued in respect of glass, cushions, or fabrics.
Q12: How can customers subscribe to Patio Warehouse's newsletter?
A12: Customers can subscribe to Patio Warehouse's newsletter by clicking on the "Subscribe Today!" link on their website.