Web Summary
Q1: What is the company's name and its location?
A1: The company's name is Plockmatic Riga SIA, and it is located in Latvia.
Q2: What type of products does the company offer?
A2: The company offers a range of products, including inline finishing systems, mailing inserting systems, creasers, folders, cutters, binding solutions, and more. These products are designed for digital printing systems and process applications both online and offline.
Q3: In which industries does the company operate?
A3: The company operates in the print and mailing industries, providing finishing solutions to businesses that produce printed materials such as books, brochures, and mailers.
Q4: What services does the company provide?
A4: The company provides a range of services, including technical support, sales support, training, and warranty registration. It also offers parts and consumables ordering, search functionality, and a ticketing system for service requests.
Q5: Who is the CEO of Plockmatic Group?
A5: The Chief Executive Officer (CEO) of Plockmatic Group is Jan Marstorp.
Q6: What is the company's goal in terms of innovation and customer support?
A6: The company aims to provide next-generation solutions that meet the evolving needs of its customers. It strives to understand its customers' requirements through relationships at all levels, from headquarters to local dealers, and provides technical and sales support around the world.
Q7: What is the significance of Plockmatic's acquisition of Morgana Systems in 2013?
A7: The acquisition of Morgana Systems in 2013 expanded Plockmatic's product portfolio and strengthened its position in the market. It also enabled the company to develop a wider range of products, including creasers, folders, cutters, and binding solutions optimized for digital workflows.
Q8: How does the company maintain its supply chain?
A8: The company maintains a unique supply chain that is tailored to the industry's needs. Its R&D teams work closely with customers to translate their requirements into innovative and cost-effective solutions, ensuring that the company stays ahead of the competition in terms of product development and delivery.
Q9: What is the significance of Plockmatic's global network of dealers?
A9: The company's global network of dealers provides a wide range of products and services to customers across different regions. This network enables Plockmatic to offer localized support, training, and sales assistance to its customers worldwide.
Q10: How can customers contact Plockmatic for support or advice?
A10: Customers can contact Plockmatic through various channels, including phone numbers, email addresses, customer centers, technical training, and online ticketing systems. The company's team is available to provide help and support around the world, making it easy for customers to get in touch with them.