Web Summary
Q1: What is the physical address of Pom Pom London Limited?
A1: The text does not explicitly mention the physical address of Pom Pom London Limited, but it provides contact information such as email address (hello@pompomlondon.com) and phone number (not mentioned).
Q2: What products does Pom Pom London Limited offer?
A2: Pom Pom London Limited offers a variety of bags, including the iconic Pom Pom London Original Bag Slate Blue, which is described as a full-grain leather crossbody bag with useful zipped compartments.
Q3: In what industry is Pom Pom London Limited operating?
A3: Based on the provided content, it appears that Pom Pom London Limited operates in the fashion and accessories industry, specifically in the bag-making sector.
Q4: What services does Pom Pom London Limited offer to its customers?
A4: Pom Pom London Limited offers free shipping worldwide over £70, a 365-day warranty, and a returns service for UK, US, Australia, Germany, and Canada. The company also provides personalized items, but with certain restrictions.
Q5: How long does it take for orders to be dispatched from Pom Pom London Limited?
A5: Orders will be dispatched within three working days of placing the order, although most are dispatched on the same day. Orders placed after 2pm on Friday will be sent the following working day.
Q6: What payment options does Pom Pom London Limited accept?
A6: The text does not explicitly mention the payment options accepted by Pom Pom London Limited, but it provides information on shipping costs and estimated delivery times for different regions.
Q7: How can customers track their orders from Pom Pom London Limited?
A7: Customers can follow the progress of their order using a tracked service provided by Royal Mail or DHL Express, depending on the region they are in.
Q8: What is the return policy of Pom Pom London Limited?
A8: Pom Pom London Limited has a returns policy that allows customers to return items within 30 days of receiving them. The company also offers a warranty for its products and provides guidance on how to proceed with returns and exchanges.
Q9: Can personalized items be returned or exchanged by customers?
A9: Personalized items are non-returnable and non-refundable, except in cases where they may be faulty. Customers can contact Pom Pom London Limited's customer service team if they believe their personalized item is faulty.
Q10: What is the warranty period for Pom Pom London Limited's products?
A10: All Pom Pom London products have a 365-day warranty from the date of purchase, covering defects in materials and workmanship.