Web Summary
Q1: What is the physical address of The Warm Company's corporate offices?
A1: The Warm Company's corporate offices are located at 5529 186th Place SW, Lynnwood, WA 98037.
Q2: What type of products does The Warm Company manufacture?
A2: The Warm Company manufactures perfect, soft, warm batting for quilts, crafts, and wearable arts.
Q3: What is the industry or sector that The Warm Company operates in?
A3: The Warm Company operates in the textile and manufacturing industry, specifically producing batting materials for various applications.
Q4: What services does The Warm Company offer to its customers?
A4: The Warm Company offers a 100% satisfaction guarantee, where they will replace or refund products if customers are not satisfied. They also provide customer support through phone calls (800) 234-9276 and email (info@warmcompany.com).
Q5: What is the operating hours of The Warm Company's customer service team?
A5: The Warm Company's customer service team is available Monday through Friday from 7:30 AM to 3:00 PM Pacific Time.
Q6: How does The Warm Company arrange for returns and refunds?
A6: If a customer is not satisfied with their product, The Warm Company will arrange for the return of the product using their FedEx account and cover the return shipping cost. The refund will include the original shipping fees and be issued to the customer's original payment method.
Q7: What types of fusible web products does The Warm Company offer?
A7: The Warm Company offers various types of fusible web products, including Lite Steam-A-Seam 2 Double Stick Fusible Web, which comes in different sizes (24", 18", and 12" x 3 yards) and is available for purchase in bulk quantities.
Q8: How can customers set up a wholesale account with The Warm Company?
A8: Customers can set up a wholesale account by visiting the Warm Thoughts section on the company's website, where they will find information on free swatch cards, inspiration, and favorite designers.