Web Summary
Q1: What is the physical address of QINSTRUMENTS GmbH?
A1: The physical address of QINSTRUMENTS GmbH is Loebstedter Str. 101, 07749 Jena, Germany.
Q2: What products does QINSTRUMENTS offer in the field of laboratory automation and diagnostics?
A2: QINSTRUMENTS offers a range of products including BioShake, ColdPlate, HeatPlate, TiltStation, Laboratory BioShake iQ, BioShake XP, Automation Adapter, and others.
Q3: What industry does QINSTRUMENTS operate in?
A3: QINSTRUMENTS operates in the field of laboratory automation and diagnostics for life science applications, particularly in the pharmaceutical and biotechnology industries.
Q4: What services does QINSTRUMENTS provide to its customers?
A4: QINSTRUMENTS provides a range of services including product repairs, maintenance, calibration, return merchandise authorization, and decontamination. The company also offers online shopping, support, helpdesk, warranty, downloads, catalog, FAQ, device registration, and sustainability solutions.
Q5: How can customers contact QINSTRUMENTS for assistance or to inquire about products?
A5: Customers can contact QINSTRUMENTS through various means including phone (+49 3641 5543-0), email (info@qinstruments.com), online contact form, HelpDesk system, and ticket submission.
Q6: What is the company's relationship with BICO?
A6: QINSTRUMENTS is a part of BICO, a lab automation partner and provider of selected workflows to pharma and biotech companies. BICO operates through three business areas – Lab Automation, Life Science Solutions, and Bioprinting.
Q7: What are the company's goals in developing automated applications for laboratories and diagnostics?
A7: QINSTRUMENTS aims to develop safe solutions for automation systems that use these applications in close cooperation with OEM customers, system integrators, and other partners. The goal is to provide individual applications or complete solutions to meet the daily needs of customers.
Q8: What benefits does using QINSTRUMENTS products offer to customers?
A8: Using QINSTRUMENTS products enables customers to achieve comparable results and identical conditions across a campaign/run, reduce costs and time while increasing quality, and improve overall efficiency in laboratory automation and diagnostics.