Web Summary
Q1: What is the company name and its Taiwan branch?
A1: The company name is QUIXANT PLC, and its Taiwan branch is also known as QUIXANT PLC TAIWAN BRANCH.
Q2: What products does the company offer?
A2: The company offers a range of hardware platforms, software solutions, turnkey cabinets, kiosks, terminals, and accessories for the gaming and sports betting industries.
Q3: In which industry is the company primarily focused?
A3: The company is primarily focused on the gaming and sports betting sectors.
Q4: What services does the company provide to its customers?
A4: The company provides support and consultancy services to its customers, including global customer support, dedicated technical teams, and a secure customer portal with downloadable software, documentation, example code, and whitepapers.
Q5: How does the company approach supply chain management?
A5: The company has a global supply-chain solution that reduces lead times and helps customers get their products to market faster. It also develops creative solutions when components are not available, reconfiguring its products with quality-compliant equivalents.
Q6: What is the company's approach to research and development (R&D)?
A6: The company invests in R&D to keep up-to-date with industry trends and customer needs. It uses market research, conversations with customers and industry partners, and a forward-thinking approach to develop game-changing products that meet customer needs and exceed expectations.
Q7: What sets the company apart from other technology providers?
A7: The company's unique sector-specific focus on gaming and sports betting technology means it only develops products that meet this market's needs. This allows customers to access the right product at the right price, with early access to new content-optimizing products.
Q8: What kind of partnerships does the company have with other companies?
A8: The company has partnerships with various companies in the gaming and sports betting industries, including Ainsworth Game Technology, Everi, Blueprint – ADP Merkur, Pilot Games, Metronia, FABICash, and Empowering technology. These partnerships enable customers to access innovative solutions and products that deliver outstanding customer experiences.
Q9: What is the company's approach to innovation?
A9: The company takes a forward-thinking approach to innovation, investing in research, new technologies, and the right people to develop game-changing products that meet customer needs and exceed expectations. It also uses market research and conversations with customers and industry partners to inform its R&D efforts.
Q10: What kind of support does the company offer to its customers?
A10: The company offers ongoing support to its customers, including technical support, software updates, and maintenance services. This support is included in the purchase of its products or cabinets and kiosks, and the company sees itself as an extension of its customer's team.