Web Summary
Q1: What is the physical address of Riva Europe Ltd's headquarters?
A1: The physical address of Riva Europe Ltd's headquarters is Unit 1E, Passfield Mill Business Park, Mill Lane, Passfield, Hants GU30 7QU.
Q2: What type of products does Riva Europe Ltd offer?
A2: Riva Europe Ltd offers a variety of products including tablet presses, capsule filling machines, Hosokawa Air Jet Sieves, and other machinery for the pharmaceutical industry.
Q3: In which industry is Riva Europe Ltd primarily involved?
A3: Riva Europe Ltd is primarily involved in the pharmaceutical industry, specifically in the manufacturing and processing of tablets and capsules.
Q4: What services does Riva Europe Ltd provide to its customers?
A4: Riva Europe Ltd provides a range of services including technical support, maintenance, alignment, training, spare parts, and validation documentation for tablet presses and capsule filling machines.
Q5: How quickly can Riva Europe Ltd respond to customer requests in the event of a breakdown?
A5: Riva Europe Ltd endeavours to respond within 24 hours to customers' requests in the event of a breakdown.
Q6: What is the purpose of annual inspection/calibration contracts offered by Riva Europe Ltd?
A6: The purpose of annual inspection/calibration contracts offered by Riva Europe Ltd is to ensure that the machinery is independently reviewed periodically by their engineers, which helps prevent unforeseen issues and ensures the machinery is in good working order.
Q7: What type of training does Riva Europe Ltd offer for tablet press operators and engineers?
A7: Riva Europe Ltd offers on-site training for all of their equipment, including mechanical and electrical advice, full validation support, operator instruction, and training certificates for participating candidates.
Q8: How can customers contact Riva Europe Ltd for parts or technical assistance enquires?
A8: Customers can contact Riva Europe Ltd by completing the details provided on their website, including their machine serial number, or by sending a message directly through their website.