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ROAD AMERICA

Headquartered in Miami, Florida, Road America is a leading business-to-business provider of roadside assistance solutions, expert repair guidance, continuation of journey, member discounts, and other value-added services for drivers and customers. Built around a winning combination of person-to-person support and state-of-the-art technology tools, Road America is changing the roadside assistance experience for the better by considering the entire customer journey - both on the road and off. Today, Road America's extensive network of service providers cover more than 20 million drivers on behalf of more than 115 corporate clients, including automobile, motorcycle, recreational vehicle, and commercial trucking brands. Founded in 1978, Road America serves all 50 states, Canada, and Puerto Rico. The company is a wholly owned subsidiary of MAPFRE, an international insurance company.
Country/AreaUnited States
Company Emaildfantis@road-america.com
IndustryManufacturing GeneralManufacturingInformation Services
Company addressST CHAMAS
Company website
Company phone(305) 392-4300
Established1978-01-01
Company Revenue$33,300,000
Number of employees501-1000
SIC Code37374
NAICS Code33336
http://www.linkedin.com/company/road-americahttps://twitter.com/roadamericahttp://www.facebook.com/roadamericamotorclub

Company News

Leading Roadside Assistance Provider Agero Expands Market Share with Purchase of Road America from MAPFRE Asistencia
MEDFORD, Mass. & MIAMI, June 17, 2020 (GLOBE NEWSWIRE) -- Agero, the leading driver assistance services partner for automotive manufacturers and insurance carriers in North America, today announced it has purchased the assets of Road America Motor Club from MAPFRE Asistencia.
Arcimoto and Road America Team Up to Provide Nationwide Roadside Assistance and Pre-Certified Repair Centers to Arcimoto Ultra-Efficient Electric Vehicle Owners
EUGENE, Ore.--(BUSINESS WIRE)---- $FUV #FUV--Arcimoto and Road America Team Up to Provide Nationwide Roadside Assistance and Pre-Certified Repair Centers to FUV Owners

Web Summary

Q1: What is the company name and its industry?
A1: The company name is Agero, and it operates in the insurance and automotive industries.

Q2: Where is the company's headquarters located?
A2: The company's Medford Headquarters is located in Boston, Massachusetts.

Q3: What products or services does the company offer?
A3: Agero offers a range of products and services including white-label roadside assistance, accident management, consumer affairs, digital dispatch solutions, and more. These solutions are informed by deep industry expertise and insight from over 12 million annual events.

Q4: Who are some of the key executives leading the company?
A4: Some of the key executives include Dave Ferrick (President & CEO), Emma Barnes Brown (Chief People Officer), Jeffrey Blecher (Chief Operating Officer), Robert Cameron (Chief Digital Officer), Beth Davidson (Chief Marketing Officer), Bill Gerraughty (Chief Financial Officer), Chetan Ghai (Chief Commercial Officer), and Peter Necheles (Chief Legal Officer).

Q5: What awards and recognitions has the company received?
A5: Agero has received several awards and recognitions, including being named a 2024 "Best Large Places to Work in Boston" by Built In, Frost & Sullivan's Company of the Year in 2024, IDG's CIO 100 award winner in 2021, Stevie Awards for Sales & Customer Service in 2021, BIG Innovation Awards in 2021, Excellence in Customer Service awards from The Business Intelligence Group three years running, and a Product Leadership Award from Frost & Sullivan in 2019.

Q6: What is the company's focus on driver safety services?
A6: Agero is leading the digitalization of driver assistance services on a massive scale, safeguarding consumers on the road through a unique combination of platform intelligence and human-powered solutions. The company's white-label roadside assistance, accident management, consumer affairs, and digital dispatch solutions are designed to strengthen businesses and create stronger connections with customers.

Q7: How many drivers does the company serve annually?
A7: Agero serves 115 million drivers each year.

Q8: What is Cross Country Motor Club (CCMC), and how is it related to Agero?
A8: CCMC is Agero's premiere roadside assistance membership program, available to all drivers. It provides 24/7 roadside assistance coverage from Agero's curated network of service providers, servicing 100% of US zip codes and Canada. Members enjoy additional benefits such as discounts on travel, hotels, restaurants, and more.
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