Web Summary
Q1: What is the address of SCHENCK USA CORP.'s headquarters?
A1: The exact address of SCHENCK USA CORP.'s headquarters in Southfield, Michigan, is not explicitly mentioned in the provided text. However, it can be inferred that their main office is located at 24500 Van Dyke Avenue, Southfield, MI 48075.
Q2: What products does SCHENCK USA CORP. offer?
A2: SCHENCK USA CORP. offers a range of products, including Pasio - The universal balancing machines and Handhelds - Ultimate solution for Field Balancing and Vibration Analysis. They also provide various accessories and spare parts for their machines.
Q3: In which industries does SCHENCK USA CORP. operate?
A3: SCHENCK USA CORP. operates in the industrial machinery and equipment industry, specifically in the fields of balancing and vibration analysis.
Q4: What services does SCHENCK USA CORP. provide?
A4: SCHENCK USA CORP. provides a range of services, including Digital Solutions (SCHENCK ONE), Helpdesk, Service+ App, Virtual Support, On-site service, Maintenance agreements, Rental of working standards, Spare parts and repair, Testing and maintenance of machines, Teleservice / Fingerprint Modernization, Balancing service, Location of balancing centres, Balancing of individual rotors, Balancing of batches, High-speed balancing, Field balancing, Precision balancing, Spinning service, Order Spare Parts (ONLINE SHOP), and more.
Q5: What is the contact information for SCHENCK USA CORP.'s helpdesk?
A5: The contact information for SCHENCK USA CORP.'s 24-hour helpdesk includes a phone number and an email address. However, these details are not explicitly mentioned in the provided text. It can be inferred that customers can reach out to their local Schenck website or contact their regional office for assistance.
Q6: What is the mission statement of SCHENCK USA CORP.?
A6: The exact mission statement of SCHENCK USA CORP. is not explicitly mentioned in the provided text. However, it can be inferred that their mission is to provide high-quality balancing and vibration analysis solutions to their customers while maintaining a commitment to sustainability, environmental protection, noise reduction, energy efficiency, export compliance, data confidentiality, and quality assurance.
Q7: What is SCHENCK USA CORP.'s approach to customer support?
A7: SCHENCK USA CORP. offers 24-hour helpdesk support with a response time of 60 minutes. Customers can reach out to their local Schenck website or contact their regional office for assistance. The company also provides a Service+ App that allows customers to open a helpdesk ticket and receive support from their global helpdesk experts.
Q8: What is SCHENCK USA CORP.'s approach to sustainability and environmental protection?
A8: SCHENCK USA CORP. has implemented various measures to reduce its environmental impact, including noise reduction, energy efficiency, and export compliance. The company also prioritizes data confidentiality and quality assurance in its operations.