Web Summary
Q1: What is the physical address of Serfas' headquarters?
A1: The physical address of Serfas' headquarters is 2333 West Utopia Road, Phoenix AZ, 85027.
Q2: What type of products does Serfas specialize in?
A2: Serfas specializes in electric bikes (e-bikes), cycling accessories, and helmets. They offer a wide range of products for both road and mountain biking, as well as e-bike-specific components.
Q3: In which industry is Serfas primarily involved?
A3: Serfas is primarily involved in the cycling industry, specifically in the production and sale of electric bikes, cycling accessories, and helmets.
Q4: What services does Serfas offer to its customers?
A4: Serfas offers various services to its customers, including a two-year crash replacement program for their helmets, warranty registration, and replacement parts. They also provide technical support and customer service through phone, email, and online resources.
Q5: How can customers contact Serfas for inquiries or support?
A5: Customers can contact Serfas through the following means: Warranty@serfas.com (USA Only), 623-888-5841 (Warranty), 800-424-0047 (Dealers), or by visiting their website and using the contact form.
Q6: What is the warranty policy for Serfas products?
A6: Serfas offers a two-year crash replacement program for their helmets, with the first year being free and the second year being 50% off. They also provide a warranty for their other products, which can be found on their website or by contacting customer service.
Q7: What is the company's commitment to safety and quality?
A7: Serfas is committed to providing safe and high-quality products through its rigorous testing and certification processes. Their helmets are independently certified by TUV in accordance with UL 2849, ensuring that every ride on a Serfas bike is not only thrilling but also backed by the assurance of top-notch safety and performance.
Q8: How can customers purchase Serfas products?
A8: Customers can purchase Serfas products through their website, authorized dealers, or by visiting one of their retail stores. They also provide tutorials and guides on how to purchase their products, as well as information on e-bike basics and maintenance.