Web Summary
Q1: What is the physical address of Therapak Corporation?
A1: The physical address of Therapak Corporation is 651 Wharton Drive, Claremont, California 91711 United States.
Q2: What products and services does Therapak offer to support Drug Delivery, Diagnostics, Medical Device, and General Healthcare market segments?
A2: Therapak provides a wide range of products and services, including kitting and distribution solutions, package testing and development, hazardous materials training, and general healthcare products and services.
Q3: What is the mission statement of Therapak Corporation?
A3: The mission statement of Therapak Corporation is to be the preferred global provider of assembly and distribution services for medical devices, convenience kits, and procedure packs serving the Clinical Trial, pharmaceutical, diagnostics, and clinical laboratory markets.
Q4: How does Therapak ensure quality in its products and services?
A4: Therapak ensures quality by implementing a Quality Management System that complies with regulatory standards such as 21 CFR § 820 and Article 12 of Council Directive 93/42/EEC concerning medical devices. The company also monitors key quality performance metrics, optimizes training methods, and continually improves its processes and services.
Q5: What is the purpose of Therapak's PASSPORT TM online order management and tracking system?
A5: The purpose of Therapak's PASSPORT TM online order management and tracking system is to provide a full spectrum of fulfillment tools and reporting that guide customers in managing their orders and tracking shipments.
Q6: How does Therapak handle customer requirements and expectations?
A6: Therapak understands its customers' needs and customizes kitting and distribution solutions to meet and exceed those expectations. The company also assigns dedicated Project Managers to each customer to serve as Relationship Managers from the point of specifying the scope of services to delivering on project requirements.
Q7: What are the locations of Therapak's facilities globally?
A7: Therapak has three facilities globally, located in Los Angeles, Atlanta, and Prague. The Prague facility is strategically positioned to serve the Eastern European and Asia-Pacific regions.
Q8: What regulatory standards does Therapak's Quality Management System comply with?
A8: Therapak's Quality Management System complies with regulatory standards such as 21 CFR § 820 (United States Food and Drug Administration's current Good Manufacturing Practices for medical devices) and Article 12 of Council Directive 93/42/EEC concerning medical devices (Medical Device Directive, or MDD).