Web Summary
Q1: What is the physical address of Shock Surplus?
A1: The physical address of Shock Surplus is 12711 Ramona Blvd #106, Irwindale, CA 91706.
Q2: What types of products does Shock Surplus offer?
A2: Shock Surplus offers a wide range of suspension and shock absorber products for various vehicles, including off-road performance parts, coilovers, and adjustable shocks from brands such as Bilstein, Dobinsons, Eibach, Fabtech Motorsports, Fox Racing, Icon Vehicle Dynamics, King Shocks, KONI, KYB, Monroe, Old Man Emu, QA1, Rancho Skyjacker Suspensions, SPC Performance Suspension Direct Inc, and TeraFlex.
Q3: What industry does Shock Surplus operate in?
A3: Shock Surplus operates in the automotive suspension and performance industry, specifically catering to off-road enthusiasts and vehicle owners who seek improved ride quality and performance.
Q4: What services does Shock Surplus offer?
A4: Shock Surplus offers various services, including installation guides for coilovers and shock absorbers, buyer's guides, shocks 101s, and a community blog. They also provide live chat support and a contact form for customers to reach out with questions or concerns.
Q5: What is the warranty coverage offered by Shock Surplus?
A5: Shock Surplus offers brand new parts with warranty coverage, as well as free 30-day return and exchange on qualifying orders.
Q6: How does Shock Surplus handle returns and exchanges?
A6: Shock Surplus has a free 30-day return and exchange policy for qualifying orders. Customers can start a return claim by contacting the company through their website or phone number.
Q7: What payment methods does Shock Surplus accept?
A7: Shock Surplus accepts various payment methods, including item price discounts, shipping, taxes, and discount codes that will be applied at checkout.
Q8: How can customers stay informed about new products, promotions, and suspension education from Shock Surplus?
A8: Customers can sign up for product updates and promotions on the Shock Surplus website or through their social media channels (Facebook, Pinterest, Instagram, YouTube) to receive news and information about new products, promotions, and suspension education.