SMARTEC DE COLOMBIA LTDA

Q1: What is the company's address?
A1: The company's address is not explicitly mentioned in the provided text, but it can be inferred that they are based in Bogotá, Colombia, as indicated by the phone number and physical location listed.

Q2: What products does Smartec offer?
A2: According to the text, Smartec offers calentadores eléctricos (electric water heaters) with tecnología micro-controlada (micro-controlled technology), specifically the SM800 model. They also mention "calentadores de agua inteligentes" (smart water heaters) for homes.

Q3: What industry does Smartec operate in?
A3: Smartec operates in the industry of water heating and home appliances, specifically electric water heaters.

Q4: What services does Smartec provide?
A4: The text does not explicitly mention the services provided by Smartec. However, it can be inferred that they offer installation, maintenance, and support for their products, as mentioned in the "Manual de Instalación y Operación" (Installation and Operation Manual) link.

Q5: What is the company's mission statement?
A5: The text does not explicitly mention a formal mission statement. However, it mentions "Política, Misión y Visión" (Policy, Mission, and Vision), which suggests that they have a set of guiding principles for their organization.

Q6: How can customers contact Smartec?
A6: Customers can contact Smartec through the following means:
- Phone: 315 899 0006 (only via WhatsApp)
- PBX: 601-669-0766
- Physical location: Calle 180 # 8 - 32, Bogotá

Q7: What is the recommended time for a shower or bath?
A7: According to the text, the Organización mundial de la Salud (World Health Organization) has recommended a maximum time of 5 minutes for showers and baths. Additionally, the Universidad de Harvard has also emphasized the importance of conserving water and energy during these activities.

Q8: What is Smartec's approach to customer time?
A8: Smartec understands that customers' time is valuable and aims to help them manage their time more efficiently by providing products with features such as temperatura programable (temperature programming) and Eco-Timer, which can help conserve resources like water and energy.