PERMASWAGE

Q1: What is the company name and its parent company?
A1: The company name is PCC Fasteners, and its parent company is Precision Castparts Corp.

Q2: Where is the company's headquarters located?
A2: Unfortunately, the text does not provide a specific address for the company's headquarters. However, it mentions that PCC Distribution Japan is based in Japan, suggesting that the company may have international operations but does not confirm its global presence.

Q3: What types of products does the company manufacture and supply?
A3: The company manufactures and supplies fasteners for aerospace and defense applications, including bolts, pins, screws, nuts, and specialty fasteners. They also provide engineered product solutions.

Q4: What is the company's approach to customer service?
A4: PCC Fasteners' approach to customer service stems from its operating philosophy, which emphasizes providing great products and services on time. The company aims to achieve zero delinquencies, 100% on-time shipments, and zero customer quality escapes.

Q5: How can customers contact the company for support or information?
A5: Customers can use the online contact forms to send a message to PCC Fasteners for prompt answers to questions, fulfillment of information requests, problem resolution, quotation turnaround, and delivery of other services.

Q6: What is the company's commitment to performance, and how does it address program and market challenges with its customers?
A6: The company's commitment to performance includes working collaboratively with customers on products and services to address program and market challenges. This involves developing new materials, designs, and manufacturing practices to satisfy an ever-changing industry.

Q7: What is the company's policy regarding cookies and data privacy?
A7: PCC Fasteners uses cookies on its website and values customer privacy. By clicking "Accept All," customers agree to the use of non-essential cookies on the site. The company also has anti-slavery, conflict minerals, supplier integrity, and privacy policies in place.

Q8: What is the company's history with its customers, and how has it evolved over time?
A8: PCC Fasteners has worked closely with its customers since the early days of aviation to develop and specify the best fasteners for their applications. The company has created new materials, designs, and manufacturing practices to satisfy an ever-changing industry, demonstrating its commitment to innovation and customer satisfaction.

Q9: What is the company's current status as a supplier in the aerospace and defense industries?
A9: Unfortunately, the text does not provide specific information on PCC Fasteners' current market position or its relationship with other suppliers in the aerospace and defense industries. However, it mentions that the company manufactures fasteners for almost every aerospace and defense application.

Q10: What is the company's focus on continuous improvement, and how does it measure its success?
A10: The company's approach to customer service is built on a program of continuous improvement of its business operations, systems, and metrics. This involves achieving zero delinquencies, 100% on-time shipments, and zero customer quality escapes, among other objectives.

Q11: What is the company's relationship with its parent company, Precision Castparts Corp., and how does it impact its operations?
A11: The text does not provide specific information on the company's relationship with its parent company. However, as a subsidiary of Precision Castparts Corp., PCC Fasteners likely benefits from shared resources, expertise, and support.

Q12: What is the company's commitment to sustainability and environmental responsibility?
A12: Unfortunately, the provided text does not mention anything about the company's commitment to sustainability or environmental responsibility.