Web Summary
Q1: What is the physical address of Stone and Rock Pty Ltd?
A1: The company has a location in Rocklea - Brisbane, where customers can visit to check stock availability and address.
Q2: What types of products does Stone and Rock offer?
A2: Stone and Rock offers various products such as Travertine Crazy Paver Loose Stone, Classic Travertine Cream Crazy Paver Loose Stone, Concrete Basins, and more.
Q3: In which industry is Stone and Rock primarily involved?
A3: The company appears to be primarily involved in the landscaping and construction industry, specifically with natural stone materials like travertine.
Q4: What services does Stone and Rock provide to its customers?
A4: The company offers a range of services including pre-orders, samples, clearance, returns, warranty, maintenance, and care advice for its products.
Q5: How can customers contact Stone and Rock Pty Ltd?
A5: Customers can contact the company by calling 1300 113 260 or visiting their website to inquire about delivery to remote areas. They also have a physical showroom location in Rocklea - Brisbane where customers can visit.
Q6: What is the return policy of Stone and Rock?
A6: The company has a 100% money-back guarantee within 14 days of purchase, but reserves the right not to refund or exchange any change of mind item beyond 14 days. They also have specific conditions for exchanging items that have already been installed.
Q7: What is the shipping policy of Stone and Rock?
A7: The company offers Australia-wide delivery through TNT Express and local carrier services. Customers can calculate their shipping automatically at checkout before making a payment, and they also offer pickup options.
Q8: Are Stone and Rock's products eco-friendly?
A8: Yes, some of the company's products, such as concrete basins made with recycled materials, are considered eco-friendly options that reduce environmental impact.