Web Summary
Q1: What is the company name and its main focus?
A1: The company name is TCDL Steel, and its main focus is providing expert tubular supply solutions to the oil, gas, water, and geothermal industries on a global scale.
Q2: Where is the company based?
A2: Unfortunately, the text does not provide information about the company's physical address. However, it mentions that TCDL Steel has an extensive international network designed to help meet the needs of its clients worldwide.
Q3: What types of products does TCDL Steel specialize in?
A3: TCDL Steel specializes in tubing, casing, and conductor pipes in various grades, including seamless, welded, duplex, chromes, alloy, and carbon grades. They also carry extensive supplies of line pipe, drill pipe, and accessories.
Q4: What is the company's approach to delivering products to clients?
A4: TCDL Steel offers various delivery terms, from EXW / FCA yard through to CIF / DDP destination, with a focus on ensuring efficient delivery and lead-times. They also have access to dedicated forwarders for airfreight shipments.
Q5: What regions does the company operate in globally?
A5: TCDL Steel is experienced in supplying various regions around the world, including The Americas, Europe, Russia and CIS, Africa, Middle East, Asia, and Australasia.
Q6: How does the company approach surplus inventory management?
A6: TCDL Steel continuously looks at buying back unused, certified, surplus OCTG (tubing and casing) from drilling operators and end users. They offer a buy-back option on most material offered, subject to conditions.
Q7: What quality control measures does the company have in place?
A7: TCDL Steel utilizes a systematic approach to quality assurance and management, ensuring that products meet acceptable industry standards. All newly produced products undergo strict quality checks for material control, process control, testing, finishing, and making.
Q8: How does the company prioritize customer satisfaction?
A8: One of the keys to TCDL Steel's success is its ongoing monitoring of processes to continuously improve performance and strive for absolute customer satisfaction. They keep up-to-date with technical support and supply processes to ensure prompt delivery and reliable services.