Web Summary
Q1: What is the company name and its location?
A1: The company name is Dreamfarm (PTY) Ltd., but the exact location is not explicitly mentioned in the provided text. However, it is stated that orders shipping to Australia will be dispatched from their Brisbane, Australia Warehouse.
Q2: What type of plastics does Dreamfarm use for their products?
A2: According to the text, Dreamfarm only uses virgin plastics, with no recycled materials and no BPA (Bisphenol A) used in their products.
Q3: Is Dreamfarm's product range FDA approved?
A3: Yes, according to the provided text, Dreamfarm's products are FDA approved.
Q4: What is the shipping policy for orders within Australia?
A4: For orders within Australia, Dreamfarm will ship via Australia Post and require a signature on delivery by default. However, customers can provide authority to leave their delivery unattended by stating so in the Order Notes field during checkout.
Q5: How long does it take for orders to be shipped internationally?
A5: International orders are shipped via Australia Post and may take 10-30 business days to arrive, depending on the destination region. Customers should check local laws and requirements before placing their order, as customs policies can vary widely from country to country.
Q6: What is the shipping policy for orders within the United States?
A6: For orders within the United States, Dreamfarm will ship via Australia Post and require a tracking link to be emailed to the customer once the order has shipped. The estimated delivery time is 5-7 business days.
Q7: Can customers track their international shipments?
A7: No, international orders are not tracked by Dreamfarm, but customers may receive an email with a tracking code if they have purchased shipping insurance.
Q8: What is the free shipping threshold for Dreamfarm's products?
A8: The free shipping threshold varies depending on the destination region. For Australia, it is $99 AUD, while for the United States, it is $69 USD.