Web Summary
Q1: What is the physical address of Tomric Systems?
A1: The physical address of Tomric Systems is 85 River Rock Drive, Suite 202 Buffalo, NY 14207.
Q2: What types of products does Tomric Systems offer?
A2: Tomric Systems offers a variety of products including molds, tray packaging, confectionery equipment, and tools & accessories for the chocolate industry.
Q3: In what industry is Tomric Systems primarily involved?
A3: Tomric Systems is primarily involved in the confectionery industry, specifically in the production of chocolate and other sweet treats.
Q4: What services does Tomric Systems provide to its customers?
A4: Tomric Systems provides a range of services including custom mold design, tray packaging, confectionery equipment, and tool & accessory sales. The company also offers technical support and service for its products.
Q5: How can customers contact Tomric Systems?
A5: Customers can contact Tomric Systems through phone at 716.854.6050 or by filling out the company's online contact forms for custom mold design, tray packaging, confectionery equipment, and general inquiries.
Q6: What are the office hours of Tomric Systems?
A6: The office hours of Tomric Systems are Monday to Friday from 9am to 5pm EST.
Q7: How can customers get in touch with Tomric Systems for technical support or troubleshooting?
A7: Customers can contact Tomric Systems' customer service representatives, technical sales people, and service techs for assistance with their products. The company's friendly and knowledgeable staff are available to help with any questions or issues related to its products.
Q8: What is the process for creating a custom mold design with Tomric Systems?
A8: To create a custom mold design with Tomric Systems, customers need to provide as much information as possible about their desired requirements. This includes providing details such as mold style (thermoformed or injection), unit of measure, cavity width and length, target weight, image/design reference, and any additional project details. The company's team will work with the customer to create a mold design that meets their needs.
Q9: What is the minimum order quantity for custom tray packaging?
A9: The minimum order quantity for custom tray packaging at Tomric Systems varies depending on the type of product being packaged. For thermoformed molds, the minimum order quantity is 20 units, while for injection molds, it is 100 units.
Q10: How can customers upload supplementary materials such as CAD drawings to support their custom mold design or confectionery equipment orders?
A10: Customers can upload supplementary materials such as CAD drawings to support their custom mold design or confectionery equipment orders by using the online contact forms provided on Tomric Systems' website. The company accepts files up to 128 MB in size and requires a CAPTCHA validation for security purposes.