Web Summary
Q1: What is the company name and its address?
A1: The company name is TransUni - Unindo Qualidade e Confiança, and its address is Rua Sara Helena Mantello, 188 – Terminal Intermodal de Cargas – 13069-133 – Campinas – SP.
Q2: What products or services does the company offer?
A2: The company offers transportation and logistics services, including cargo management, tracking, and delivery. They also provide customized solutions for clients with high demand variability and urgent shipments.
Q3: In which industry is the company operating?
A3: The company is operating in the transportation and logistics industry.
Q4: What are some of the company's key differentiators?
A4: Some of the company's key differentiators include its use of technology, such as digital tools, to provide a competitive edge in the market. They also emphasize their focus on customer satisfaction, quality, and sustainability.
Q5: How does the company approach customer service?
A5: The company approaches customer service by providing agilidade (agility) in presenting orçamentos (quotas), relatingamento (relationship-building), and plena satisfação (full satisfaction) of its clients. They also have a central de operação técnica (technical operation center) for 24/7 monitoring.
Q6: What is the company's policy on quality?
A6: The company has a policy of quality with a focus on the customer, which involves testing and validating continuous demand for improvements. They strive to reduce emissions and promote sustainability in their operations.
Q7: How does the company handle logistics operations?
A7: The company generates management of estoques (stock management), processamento (processing) and roteirização de pedidos (route planning) of orders, separating and embalaging products for delivery. They also have a structure of armazenagem picking (picking and storage) that involves coleta e combinação de cargas (collection and combination of loads).
Q8: What is the company's approach to international logistics?
A8: The company has operations in logística internacional (international logistics) with high quality and reliability, aiming to understand and meet the real needs of its clients importadores (importers) and exportadores (exporters). They have a fleet of vehicles equipped with platforms elevatórias (elevating platforms) and specialized professionals for planning and executing cargo transfers in real-time.