Web Summary
Q1: What is the company name and its industry?
A1: The company name is Tronix Fishing, and it operates in the fishing tackle and equipment industry.
Q2: Where can customers find a list of authorized dealers for Tronix Fishing products?
A2: Customers can find a list of authorized dealers on the company's Store Locator Page.
Q3: What is the recommended timeframe for returning a product to a retailer if it is suspected to be faulty?
A3: The recommended timeframe for returning a product to a retailer is within 30 days from the date of purchase, but please check the retailer's return policy.
Q4: How can customers contact Tronix Fishing if they do not receive the level of after-sales service that they are legally entitled to from a retailer?
A4: Customers can contact Tronix Fishing and we will discuss the matter with their retailer to resolve any issues to their satisfaction.
Q5: What is the purpose of the Consumer Rights Act 2015 in relation to Tronix Fishing products?
A5: The Consumer Rights Act 2015 ensures that all products purchased, regardless of who manufactured them or what the product is, are covered by a contract between the customer and the retailer. This means that if there is any problem with the product, the customer will need to take it up with the retailer.
Q6: What information does Tronix Fishing require from customers when they contact the company?
A6: Tronix Fishing requires customers to provide their name, first last name, email address, and phone number when they contact the company.
Q7: How can customers stay updated on the latest product releases, articles, exclusive competitions, and top tips from Tronix Fishing?
A7: Customers can sign up for the Tronix Bite newsletter to receive news of our latest product releases, latest articles from our prostaff, exclusive competitions, and top tips on sea and lure fishing.
Q8: What is the company's policy on spamming and data protection?
A8: The company does not spam and provides a Privacy Policy that outlines how they use cookies on their website to improve customer experience.