Tropical Enterprises

Q1: What is the address of Tropical Enterprises' headquarters?
A1: The address of Tropical Enterprises' headquarters is 8 Global Gateway, Rue de la Perle, Povidence, Mahe, Seychelles.

Q2: What products or services does Tropical Enterprises offer?
A2: Tropical Enterprises offers a wide range of call center outsourcing solutions, including Inbound Call Center Solutions, Outbound Call Center Solutions, Interactive Solutions, Back office Solutions, and more. They also provide lead generation, market research, fundraising, appointment setting, collections, telemarketing, text & email support, back office processing services such as transcription, data entry, and online research.

Q3: What industry does Tropical Enterprises operate in?
A3: Tropical Enterprises operates in the call center outsourcing industry, specifically providing solutions for businesses looking to outsource their customer service, sales, and other operations.

Q4: What is the contact information for Tropical Enterprises?
A4: The contact information for Tropical Enterprises includes phone number +357 (2) 2007760, email address info@tropicalenterprises.org, and an online form for "LET'S GET STARTED" which can be used to initiate a call center outsourcing journey.

Q5: How many agents does Tropical Enterprises have?
A5: According to the provided text, Tropical Enterprises has over 160 agents ready to work as an extension of their clients' businesses.

Q6: What is the company's focus on call center selection and consulting?
A6: Tropical Enterprises' focus is solely on facilitating the call center selection process for their clients. They assist in analyzing each client's needs and then initiate contact with the best 35 call centers for specific applications or campaigns.

Q7: How does Tropical Enterprises select its inbound call centers?
A7: According to the provided text, Tropical Enterprises' inbound call centers are chosen carefully over the past 18 years and are matched precisely to all their business requirements. They work directly with clients and become an extension of their businesses.

Q8: What is the company's approach to back office outsourcing?
A8: Tropical Enterprises can facilitate your back office outsourcing process by helping you hire an experienced and costeffective agency in locations such as Latin America, The Philippines, India, or Pakistan. Their senior consultants understand back office outsourcing and have resources to put topquality, costeffective agents to work for clients.

Q9: What is the company's approach to training its agents?
A9: Tropical Enterprises' agents undergo significant inhouse training at their offices before taking live calls. They also participate in ongoing training programs monthly to ensure they are knowledgeable about current company best practices and industry regulations. Additionally, they have a mentorship program that pairs experienced reps with new reps to help them get up to speed quickly and efficiently.

Q10: What is the company's commission structure?
A10: Tropical Enterprises' call center consulting services are provided at no charge to their clients. The 100+ agencies in their network are paid on commission, which means Tropical Enterprises provides these services for free to their clients.