Web Summary
Q1: What is the company name and its group affiliation?
A1: The company name is TVS Electronics, and it belongs to the TVS Group, which involves more than 36,000 employees working together.
Q2: What are the core values that drive the organization's identity?
A2: The core values of TVS Electronics include fair conduct, perseverance in delighting customers, constant pursuit of quality, and engendering leadership skills in all employees. These values have been forged over decades and form the foundation of the company's identity.
Q3: What are the pillars that build trust authentically for the organization?
A3: The pillars that build trust authentically for TVS Electronics include acting inclusively, setting and delivering 101% on commitments in a culture of meritocracy, delivering the best in whatever is done, outperforming competition through operational excellence, delivering value to customers, being connected to reality at all times, promoting initiative, and staying energized to take initiatives with a positive attitude.
Q4: What role do employees play in the organization's success?
A4: Employees are seen as the cornerstone of TVS Electronics' value system. They are responsible for ensuring customer satisfaction, maintaining quality protocols, and leading the company to success. The organization promotes a culture of leadership within its employees to stay ready for business.
Q5: What is the company's approach to quality management?
A5: TVS Electronics practices Total Quality Management (TQM) across all business and manufacturing processes. It continuously improves the quality of its products, services, and processes to consistently exceed customer expectations. The company also empowers employees to make sustainable and ethical decisions.
Q6: What is the company's environmental policy?
A6: TVS Electronics is committed to being a responsible corporate citizen through its Environmental Management Systems. It takes necessary measures to protect the environment, conserve natural resources, and reduce waste. The company continuously monitors its performance and complies with all applicable legal and regulatory requirements.
Q7: What is the company's approach to information security?
A7: TVS Electronics has an Information Security Policy that aims to ensure the protection, distribution, and management of sensitive information. The company maintains sensitive information's confidentiality, integrity, and availability while minimizing disruptions to employees' critical functions. It also provides information security awareness and training to employees and nonemployees as needed.
Q8: How can customers contact TVS Electronics for support or inquiries?
A8: Customers can contact TVS Electronics through various means, including phone (support@tvse.in or +91 74488 04201), email (support@tvse.in), or by visiting the company's website and using the product support feature.