Web Summary
Q1: What is the address of UMBRA LLC., and how can one get in touch with them?
A1: Unfortunately, the provided text does not explicitly mention the physical address of UMBRA LLC. However, it provides an email address (na-info@umbra.com) for customers to update their shipping information or cancel pre-orders.
Q2: What products are currently available on the UMBRA LLC. website?
A2: The website features a wide range of home organization and decor products, including Sticks Hook Bundle, Cappa Curtain Rod, Twilight Double Blackout Curtain Rod, Skinny Trash Can, Tipsy Balancing Bottle Opener, Picket 5 Wall Hook, Casa Tissue Cover, and more.
Q3: What is the shipping policy for UMBRA LLC.?
A3: The website states that free shipping applies to orders over $85. For orders under $85, there is a flat-rate shipping fee of $9.95. Additionally, items with an oversize surcharge will incur an extra charge.
Q4: What is the return policy for UMBRA LLC.?
A4: The website offers free returns within 45 days on most items. If customers don't absolutely love their new Umbra items, they can send them back within 45 days from their order date for a refund or store credit.
Q5: Are there any products marked as "Final Sale" that cannot be returned?
A5: Yes, according to the website, no returns will be accepted for items marked as final sale.
Q6: How does UMBRA LLC. handle pre-orders and what are the terms and conditions?
A6: The website states that UMBRA LLC. will do its best to ship pre-order products in accordance with their expected ship date. Customers are responsible for keeping their shipping information up-to-date, and they can cancel pre-orders at any point until fulfillment.
Q7: What is the contact information for UMBRA LLC.'s customer care?
A7: The website provides an email address (na-info@umbra.com) for customers to reach out to with questions or concerns.
Q8: How can one stay updated on new arrivals, exclusive sale events, and behind-the-design content from UMBRA LLC.?
A8: Customers can subscribe to the company's newsletter by entering their email address on the website, which will notify them of new products, promotions, and design insights.