Web Summary
Q1: What is the address of Valcom IT Services Pvt., Ltd.?
A1: The address of Valcom IT Services Pvt., Ltd. is Bhoruka Tech Park, Survey Nos. 26, 27/1, 27/2 and 31 of Hoodi Village, Krishnarajapuram Hobli, Whitefield Road, Mahadevapura Post, Bengaluru, Karnataka 560048, India.
Q2: What type of products does Valcom IT Services Pvt., Ltd. offer?
A2: Valcom IT Services Pvt., Ltd. offers a range of products including Data Centre Power Distribution, Data Centre Infrastructure Management, IT Enclosures and Optimisation, and Submetering solutions.
Q3: In which industry is Valcom IT Services Pvt., Ltd. operating?
A3: Valcom IT Services Pvt., Ltd. operates in the Industrial Automation and Energy Efficiency sector, specifically in the busway market.
Q4: What services does Valcom IT Services Pvt., Ltd. provide?
A4: Valcom IT Services Pvt., Ltd. provides a range of services including Onsite Training, Installation, Inspection, Commissioning and Certification, Load Bank Testing, IR Scanning, Ongoing Support, Extended Warranty Programs, 24/7 Emergency Service and Phone Support, and OnSite Support and System Startup Training.
Q5: What is the purpose of Valcom's service technician onsite prior to installation?
A5: The purpose of Valcom's service technician onsite prior to installation is to train the contractor on installation best practices as well as proper operation and safety techniques while using the product, in order to save time and money throughout the installation process.
Q6: What is the commissioning and certification process offered by Valcom IT Services Pvt., Ltd.?
A6: The commissioning and certification process offered by Valcom IT Services Pvt., Ltd. involves a comprehensive visual inspection of all joint connections, lug connections, plugin units and supports by a Valcom service technician, followed by a certification report generation and distribution, which increases the standard factory warranty from one to two years.
Q7: What is the purpose of Valcom's Load Bank Testing service?
A7: The purpose of Valcom's Load Bank Testing service is to test the entire power chain at the industry’s most competitive rates, ensuring that the system is functioning properly and extending the factory warranty on the tested system from one to two years.
Q8: What is the benefit of Valcom's Ongoing Support program?
A8: The benefit of Valcom's Ongoing Support program is that it provides experience only planned downtime, allowing users to enjoy peace of mind with a customizable plan to fit their company’s operational needs, including yearly visits by a Valcom service technician, IR scanning of external connections, thorough visual inspection of the Valcom Track Busway system, and extended warranty through the life of the program.