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VDC TRADING LTD

VDC is a company designed to serve. We believe customer service is not a department, it is an attitude. Consequently, an unprecedented amount of attention and resources are given to getting it right' and taking ownership. The easier it is for you, the customer, to deal with VDC the easier and more enjoyable it is for us to fulfil your requirements. In other words The route of least resistance'. The personal touch and good old-fashioned service seems to be giving way to indifference and anonymity. People almost seem to be losing the soft skills of customer care and personal interaction as more and more business and communication is done via computers. We live in an age of voice mails, lengthy menu' choices and recorded responses. This can be extremely frustrating and delay whatever we are trying to achieve. You rarely make contact with the same person twice. This will never happen at VDC. Having said this, we do believe technology has its place and running an expanding and dynamic company like VDC without technology and computerisation would be virtually impossible. We are a very progressive organisation and pride ourselves on the quality of our products and the integrity of our commitment. A promise means nothing until it is fulfilled. Consequently, we do not make promises until we know we can deliver. We genuinely care about making it happen. There is no secret to this approach. It is simply having an honest and positive attitude towards our remit and our customers. As you turn to and rely upon us as a supplier we in turn depend on our suppliers to give us reliable service and information. We expect them to have the same demanding and exacting standards as VDC. At VDC we also believe a good supplier does not let business just happen to them. They take charge and have more of a proactive and structured approach. This is imperative in order to maintain control and leave less to chance and circumstance. One vital lesson that 16 years experience of running a business has taught us is that good staff and good ...
Country/AreaUnited Kingdom
Company Emailoffice@vdctrading.com
IndustryElectronicsElectrical Equipment & SuppliesManufacturing GeneralManufacturingSchool & Office Supplies
Company website
Company phone+44 2077002777
Established1987
Company Revenue$17,548,000
Number of employees54
SIC Code36364
NAICS Code33335
Main Products2:1 PVC Heatshrink19" Fan Panels Shelves & DrawersStage & Wall BoxesDMX LeadsTying & BindingLighting Cables & Signal/DC Power CablesBroadcast Multicore SystemsBNC, Coaxial & RF ConnectorsMultipin LoomsTermination PanelsAnalogue Video MulticoresCategory Patch PanelsVideo PatchbaysPre-cut HeatshrinksSingle Analogue Video & SatelliteHDMI & DVI adaptorsLighting PowerVan Damme Colour Changer Leads 4 pin XLRNTI Audio Test EquipmentVDC CD Cage ReelsRack Mount Distribution UnitsFibre Patch PanelsFibre PatchcordsVDC Contractor 19" CabinetsTooling & AccessoriesMultipin Video ConnectorsAudio Cable PVC3U VDC Distro 32A I/O ~ 6 x MCB 16A out, 2 x USB MDUCailube LubricantsNetwork Cables LSZHLow Smoke Zero Halogen (LSZH) CablesSpeaker ConnectorsAudio & DMX AdaptorsCat 5E, Cat 6 & Cat 6A connectorsSleevingCaptive Stage & Wallbox SystemsVan Damme CableNeutrik PowerconVideo Cable LSZHDigital Video CablesPCE Midnight CeeformAudio Single ConnectorsRF 50 Ohm Cable LSZHMains CableVideo Cable PVCSplitter LeadsD Sub ConnectorsAdhesive TapesSpeaker Multicore SystemsDVI & VGADrum Mounted SystemsCAT 5E/6/6A PatchcordsAudio Leads – Mic, Jack, Phono & Toslink Leads50 Ohm RFAnalogue Audio CablesAudio PatchbaysTactical Fibre Optic CablesVan Damme VDM 25 pole speaker cable female bayonet solderVan Damme Cable ReelsDirty Rigger Tools & AccessoriesData & Fibre Connectors & CouplersData & RS422 CableCeeform Assemblies2:1 HeatshrinkNeutrik Powercon AssembliesRF 50 Ohm Cable PVCIEC AssembliesUSB & RS422Marking & IdentificationLewden/Palazolli CeeformCable Glands & AdaptorsDirty Rigger GlovesAdhesive 3:1 HeatshrinkAerosol Service AidsCablejog Cable TestersDrum Mounted VideoAnalogue Video Cables13A AssembliesDrum Mounted TourcatTactical Network CablesHDMIVan Damme Tourlight II Fibre AssembliesHybrid CablesDuracell Procell BatteriesOther Mains ConnectorsSpeaker LeadsSpeaker CablesMulticore Stagebox SystemsVan Damme 4 way unloaded stageboxVDC 1 & 2 Gang Interface PlatesAudio Cable LSZHMulticore HD Digital VideoNTI Audio Test Equipment SetsFixings & RackstripInterspace Balancing BoxesIEC Mains ConnectorsSurface Mount Distribution UnitsDigital Audio CablesVan Damme Data Hybrid Multipin Connectors13A Plugs & SocketsFibre Optic CableVan Damme Tourlight Low OD Fibre AssembliesNetwork Cables PVC/PEVDC 2U Distro 32A I/O ~ 5 x 13A, 16x IEC 2 x USB MDUMulticore Cat 6A Tourcat AssembliesMiniature Circuit BreakersMulticore LoomsSingle UHD/HD/SDI Digital Video19" Blank PanelsSingle Tourcat LeadsAmbicore Power & Signal LoomsAudio Multipin ConnectorsCategory FaceplatesSoldering
http://www.linkedin.com/company/vdc-tradinghttps://twitter.com/vdctradinghttp://www.facebook.com/vdctradingltdhttps://www.youtube.com/user/vdctrading

Web Summary

Q1: What is the company name and its address?
A1: The company name is VDC Trading Ltd, but their official website does not provide a specific address. However, it mentions that they have a contact page where customers can get in touch with them.

Q2: What products does Van Damme offer?
A2: Van Damme offers a wide range of products, including analogue audio cables, digital audio cables, hybrid cables, lighting cables & signal/DC power cables, low smoke zero halogen (LSZH) cables, speaker cables, tactical fibre optic cables, and network cables.

Q3: What industry does VDC Trading Ltd operate in?
A3: Although the text does not explicitly state the industry, it mentions that Van Damme cables are used by recording studios, particularly hip hop and urban pop studios. This suggests that VDC Trading Ltd operates in the music equipment or audio-visual industry.

Q4: What services does VDC Trading Ltd offer?
A4: The website does not provide a comprehensive list of services offered by VDC Trading Ltd. However, it mentions that they have a contact page where customers can get in touch with them for any queries or concerns.

Q5: How can customers contact VDC Trading Ltd?
A5: Customers can contact VDC Trading Ltd through their official website's contact page, which includes phone numbers and email addresses. They also mention that they offer a "Configure A PRODUCT" feature, which allows customers to customize products according to their requirements.

Q6: What is the lead time for orders placed on the VDC Trading Ltd website?
A6: The text mentions that the lead time for orders is not specified, but it provides a link to click for more information. However, based on the product information provided, it appears that some products have a "Save 0p per metre" option, which suggests that there may be discounts available for bulk purchases.

Q7: What is the warranty or guarantee offered by VDC Trading Ltd?
A7: The text does not provide any information about warranties or guarantees offered by VDC Trading Ltd. However, some products have a "Save 0p per metre" option, which suggests that there may be discounts available for bulk purchases.

Q8: What is the return policy of VDC Trading Ltd?
A8: The text does not provide any information about the return policy of VDC Trading Ltd. However, it mentions that customers can contact them through their official website's contact page if they have any queries or concerns.
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