Web Summary
Q1: What is the physical address of White Oak Technology Group's datacenter?
A1: The physical address of White Oak Technology Group's datacenter is 3006 Gill Street, Suite E in Bloomington, IL 61704.
Q2: What type of servers does White Oak Technology Group use for hosting services?
A2: White Oak Technology Group uses servers housed in a state-of-the-art datacenter built to Tier-Three specifications with redundant power sources and direct access to multiple high-speed internet connections.
Q3: How often do White Oak Technology Group perform audits on their systems and data center processes?
A3: White Oak Technology Group performs an annual audit of their data center processes and programming practices, as well as a monthly audit of their systems, performed by an independent third-party, to ensure compliance with CISP and HIPAA security standards.
Q4: What types of hosting packages does White Oak Technology Group offer for clients?
A4: White Oak Technology Group works with clients to determine what hosting package best suits their needs, providing benefits such as stable server environments, 24/7 monitoring, nightly security updates and malware scans, web application firewalls, full site backups, and additional storage space.
Q5: What is the process for accessing a client's site or application using SFTP or FTP over SSL?
A5: Clients may access their site/application using SFTP or FTP over SSL through White Oak Technology Group.
Q6: How can clients contact White Oak Technology Group for support or assistance?
A6: Local help is only a phone call away, and clients can contact White Oak Technology Group at (309) 662-8243 Option 2, or via email at support@whiteoaktg.com or info@whiteoaktg.com.
Q7: What types of solutions does White Oak Technology Group offer for business process consulting and automation?
A7: White Oak Technology Group offers custom solutions that fit a client's business environment to automate key business processes.
Q8: How long has White Oak Technology Group been in business?
A8: White Oak Technology Group has been in business for 20 years.