Web Summary
Q1: What is the physical address of YOY CART.COM's headquarters?
A1: The physical address of YOY CART.COM's headquarters is not explicitly mentioned in the provided content, but it is mentioned that they have a room number (1605) and an address (2-16 Fa Yuen Street, Mongkok, Kowloon, Hong Kong) for their Hong Kong source trade company.
Q2: What types of products does YOY CART.COM offer?
A2: YOY CART.COM offers more than 10 million fashion products across various categories, including tea sets, hardware tools, household accessories, office equipment, housewares, automobiles, digital & electronics, and promotions.
Q3: In which countries does YOY CART.COM ship products to?
A3: According to the provided content, YOY CART.COM ships products to over 200 countries around the world without any extra cost.
Q4: What is the working hours of YOY CART.COM's customer service team?
A4: The working hours of YOY CART.COM's customer service team are from 9:30 AM to 18:00 (Beijing time), Monday to Friday.
Q5: How can customers contact YOY CART.COM's customer service team?
A5: Customers can contact YOY CART.COM's customer service team through phone number (+86 17749769126), email address (service@yoycart.com), Whatsapp, Wechat, and Skype.
Q6: What is the payment method accepted by YOY CART.COM?
A6: YOY CART.COM accepts various payment methods, including Credit Card, Western Union, Visa, PayPal, Alipay, and other transportations like China Post, EMS, and DHL.
Q7: How long does it take for YOY CART.COM to process orders?
A7: According to the provided content, all orders will be treated in 24 hours.
Q8: What is the return policy of YOY CART.COM?
A8: The provided content mentions that YOY CART.COM has a return policy, but it does not provide further details. It also mentions that customers can contact their customer service team for assistance with returns and other issues.
Q9: How can customers find the right product in the catalog on YOY CART.COM?
A9: The provided content suggests that customers can refer to the "How to find the right product in the catalog" section of the website for guidance on selecting products.
Q10: What is the purpose of individual accounts on YOY CART.COM?
A10: Individual accounts on YOY CART.COM are an advance payment system, allowing customers to recharge their account in advance and complete payments for orders more efficiently.