ООО <АЛСЕНА-Л>

Q1: What is the address of the company's warehouse in Moscow?
A1: The company's warehouse is located in Vladykiino, just 5 minutes away from the metro station.

Q2: What types of goods are accepted for storage on the warehouse?
A2: All types of goods, except for hazardous materials (flammable products), prohibited items, food products, large construction materials, grains, and limited circulation goods. Additionally, goods with damaged packaging may be accepted upon documentation and photography.

Q3: What is the minimum area required for renting a storage space on the warehouse?
A3: The minimum area required for renting a storage space is 15 square meters.

Q4: How much does it cost to store goods on the warehouse?
A4: The cost of storing goods on the warehouse varies depending on the type and quantity of goods. The base rate for responsible storage is 50 rubles per square meter per day, with additional charges for services such as loading/unloading, palletizing, and packaging.

Q5: What services does the company offer in addition to storage?
A5: The company offers various additional services, including specialized logistics, technical merchandising, and transportation. They also provide a range of equipment and materials for packaging and palletizing goods.

Q6: How can I contact the company for more information or to place an order?
A6: You can contact the company by phone at +7 (495) 1210312 or +7 (800) 5517574, or by leaving a request on their website. They will calculate the cost and provide further assistance.

Q7: What is the company's policy on handling damaged goods?
A7: If goods are received with damaged packaging, the company may accept them upon documentation and photography. In such cases, additional charges may apply for repair or replacement of the damaged items.

Q8: Are there any discounts or promotions available for customers?
A8: Yes, the company offers a discounting system based on the time of day and day of the week. Customers who place orders between 18:00 and 22:00 in working days receive a 1.5 times discount, while those who place orders during nighttime hours (weekends and holidays) receive a 2 times discount.