ООО "ГРАНИТ И ПЛИТКА"

Q1: What is the address of the company's main office and warehouse?
A1: The company's main office and warehouse are located in Moscow, specifically in the city of Lyuberets, in the village of Mashkovo, on Makhovskiy Street, house 11.

Q2: What types of products does the company offer?
A2: The company offers a wide range of granite-based products, including granite tiles, stairs, steps, and other decorative elements. They also provide services such as installation, delivery, and maintenance.

Q3: In what industry is the company operating?
A3: The company operates in the construction materials and building supplies industry, specifically in the field of granite and stone products.

Q4: What are the contact details for the company's customer support?
A4: The company can be contacted via phone at +7(499) 490-19-98 or via email at sale@granitcapital.ru. They also have a WhatsApp number available upon request.

Q5: What is the company's policy on delivery and payment?
A5: The company offers delivery services for their products, with options for self-pickup or professional delivery. Payment can be made in rubles, with prices subject to change based on the current exchange rate.

Q6: How does the company handle customer inquiries and orders?
A6: The company has a dedicated team that responds to all customer inquiries and takes care of order processing. They also have an online catalog available for customers to browse and purchase products.

Q7: What is the company's policy on returns and exchanges?
A7: The company has a return and exchange policy in place, which allows customers to return or exchange products within a certain timeframe. However, this policy may vary depending on the specific product and circumstances.

Q8: How does the company ensure the quality of their products?
A8: The company ensures the quality of their products by adhering to industry standards (such as those set by the Russian GOST) and using high-quality materials sourced from reputable suppliers. They also provide additional processing services, such as polishing and thermal treatment, to enhance the appearance and durability of their products.

Q9: What is the company's policy on environmental sustainability?
A9: The company does not explicitly mention a policy on environmental sustainability in the provided text. However, it can be inferred that they prioritize responsible sourcing and production practices to minimize their impact on the environment.

Q10: How can customers get in touch with the company for more information or to place an order?
A10: Customers can contact the company via phone at +7(499) 490-19-98, email at sale@granitcapital.ru, or through WhatsApp upon request. They also have a physical address in Lyuberets, Moscow, where customers can visit during business hours.